Vodafone Phone Customer Service

You can contact Vodafone’s customer services team to speak to a representative regarding your Vodafone mobile phone, tablet or broadband services. The Vodafone contact line is operational between 8:00am and 9:00pm Monday to Sunday, however the service does get busy after 11:00am, so it’s best to try and call before that.

Useful Vodafone Contact Numbers:

  • Vodafone Customer Service: 0870 280 2597
  • Join Vodafone Personal: 0870 280 0467
  • Join Vodafone Business: 0870 280 5503
  • Complaints: 0870 280 6397

Vodafone Customer Service Opening Times:

Monday to Friday 8:00am – 9:00pm

Saturday 8:00am – 9:00pm

Sunday 8:00am – 9:00pm

Industry Address Number of Employees Registered in UK no Date of incorporation


Contact Vodafone by Post:

Vodafone Head Office: Vodafone Group Plc Vodafone House The Connection Newbury Berkshire RG14 2FN

Vodafone Complaints by Post:

Customer Relations Manager Vodafone Limited The Connection Newbury Berkshire RG14 2FN

Approx. 87,000

0147 1587


You can contact Vodafone customer service by calling the main contact number, or if you’re already a customer of Vodafone, you can call 191 from your Vodafone device. This is a Vodafone free phone number and you won’t be charged. However, if you are on a Vodafone pay as you go contract, you won’t be able to get this service and you will be charged.

Vodafone also offers its customers a live chat option, which will help those living abroad. To access this service, you should login to your Vodafone account online and follow the instructions.

Vodafone’s helpline is also open 24 hours a day, 7 days a week so you won’t have any problems there. Feel free to call the support team if you need help with any of the following:

  • Using the Service
  • Creating an Account
  • Billing Questions
  • Topping Up
  • Device Guides
  • Internet Connection
  • Home Phone
  • Problem Reporting
  • Device Protection
  • Introduction to Vodafone

Who are Vodafone?

The Vodafone groups is a telecommunications company based in the UK. They company’s headquarters are in London, and they also have a registered office in Newbury. Vodafone is the world’s second biggest telecoms company, especially if you take into account the amount of subscribers Vodafone has.

The company has networks across over 26 countries, with partners in over 50 countries across the world. Vodafone’s Global Enterprise division provides telecommunications to corporate clients in 150 countries, putting them ahead of all other providers in the industry. Vodafone also has a primary listing on the stock exchange, with a very high level of market capitalisation as well.

The name, Vodafone, is derived from Voice, Data, Fone, which is designed to reflect the provision of the service they provide over mobile phones.

Vodafone Complaints Number

Vodafone’s customer service team deals with a majority of their complaints via their helpline number. Make sure to have all your account details ready when you call the customer care number, as it will make for a speedy phone call.

If you want to contact the Vodafone complaints team by post then you can do so by using the postal address below, remember to send your complaint via registered or special delivery so you will have a signature receipt when they receive the complaint:

Customer Relations Manager

Vodafone Limited The Connection Newbury Berkshire RG14 2FN