ASOS Phone Customer Service

The ASOS customer service helpline can provide you with assistance on matters related to ordering, purchases or refunds and returns. Calling the following number will put you in touch with a customer service assistant and help to resolve your query as soon as possible.

This number is operational between 8:00am – 8:00pm every day. If you require service outside of these hours, you have the option to view their FAQ’s, track your order through the website or use their online chat feature to quickly ask a simple question.

Useful Amazon Contact Numbers:

  • ASOS Customer Service: 0870 280 2370
  • ASOS Head Office: 0870 280 5538

How to Contact ASOS Customer Service

If you wish to contact the customer care team at ASOS, you can do so by calling customer service on the phone numbers above. Once your call has been made, you will be put in touch with a member of support who can help to deal with your query.

Contacting ASOS by Post:

If you are unable to contact ASOS via telephone, you may want to write to them using the following addresses:

Industry Address Number of Employees Registered in UK no Date of incorporation

ASOS Customer Service

ASOS.com, Customer Care Building 2. People building Maylands Avenue Hemel Hempstead Industrial Estate Hemel Hempstead Hertfordshire HP2 4NW

ASOS Head Office

ASOS plc Greater London House Hampstead Road London NW1 7FB UK

Why Would I Need to Contact ASOS?

There are a variety of reasons why you may need to contact ASOS, so they have a huge supply of customer service advisers that can help you through every step of your shopping journey. From making online orders to checking your account details, here are the most common reasons for calling customer service

  • Account Questions
  • Placing Orders
  • Payment Queries
  • Delivery of Items
  • Return of Items
  • Website and Apps
  • Clothing sizes

Who are ASOS?

ASOS is an online British company who sell over eight hundred fashion and beauty brands, along with their own range of clothing. Basing the majority of their range on pieces worn by some of the biggest celebrity fashion icons, ASOS originally stood for As Seen on Screen.

They pride themselves on providing customers with unique fashion wear, beauty products and accessories, allowing people of all ages to dress to impress whilst still on a tight budget.