Amazon Phone Customer Service

You can contact the Amazon customer service team about any orders or subscriptions you have with the company. The customer service line is open between the hours of 6am and 12am Monday to Sunday (7 days a week). The Amazon phone number gets busy in the evenings so try and call Amazon before then.

Useful Amazon Contact Numbers:

  • Amazon Customer Services: 0870 280 2518
  • Instant Video: 0870 280 0464
  • Love Film: 0870 280 0499
  • Kindle Support: 0870 280 5497
  • Amazon MasterCard: 0870 280 5593
  • Head Office: 0870 280 6340

Amazon Customer Service Opening Times:

Monday to Friday 6:00am-12:00am

Saturday 6:00am-12:00am

Sunday 6:00am-12:00am

Industry Address Number of Employees Registered in UK no Date of incorporation

Online Retail

Amazon Customer Service Address

Amazon Customer Services 1-9 The Grove Slough SL1 1QP

Amazon Corporate Office Address Ltd 60 Holborn Viaduct London EC1A 2FD

69,100 (2012)



About Amazon

The global retailer began as an online bookstore, and while they still sell books, now offers products in a range of categories. Products are supplied by Amazon, as well as various other businesses who can opt to sell via the online platform.

Amazon’s own branded products include the Kindle tablet, the Fire tablet, TV and phone. As Amazon is a global business, it offers separate websites for 14 other countries, including the United Kingdom, China, Japan, France, Ireland, Australia, and more.

Amazon is well known for offering excellent service to its customers, including answering queries about products, tracking shipments, returns and refunds processes. In the UK, the customer service center is located in Edinburgh, Scotland. Globally, there are over twenty-five different customer service centers in operation today. Amazon help is available around the clock, so there truly is never a bad time to reach out for assistance when it is needed.

How to Contact Amazon

In order to get straight through to Amazon’s customer service centre, you can use the following number: 0800 496 1081. You can also contact the team via email and on social media.

Some tasks can be handled or at least started from within the “Your Account” section of the website. This area can be accessed after logging into your account. Personal information and preferences can be updated in their area or by speaking with Amazon customer service.

The following are the most common reasons to call the Amazon helpline:

  • Product Questions
  • Service Questions
  • Account Help
  • Shipment Tracking
  • Help with 3rd Party Sellers
  • Item Returns
  • Gift Card Questions
  • Purchase or Cancel Amazon Prime
  • Managing Digital Downloads
  • Technical Support
  • Marketplace Selling Support
  • Fraud Reporting
  • And more!